Questions, answered
Memberships, property records, outreach rules and the homeowner guides. Pick a topic below.
About HomeIsSecure
HomeIsSecure is a homeowner and property data membership for home service businesses: HVAC, roofing, plumbing, pest control, lawn and landscaping, and handyman and remodeling companies. Members find homeowners in their service area, look up property and owner records, build lists, plan routes and run outreach within consent, do-not-call and telemarketing rules. We also publish plain-English maintenance guides for homeowners.
No. Despite the name, HomeIsSecure is not a security company. It is also not a contractor, home warranty company or insurer, and it does not perform, dispatch or schedule home services. It provides data and tools for businesses, makes no promise of any job, lead or result, and its guides are general education rather than professional advice.
Plans are monthly. The pricing page shows what each plan includes, and some features, such as SMS, are available only on plans that include them. For questions about billing or your account, email help@homeissecure.com and a member of our team will help you sort it out.
Call (833) 508-9065 or email help@homeissecure.com with questions about the membership, your account or our guides. Our mailing address is 8051 N. Tamiami Trail STE E6, Sarasota, Florida 34243. Homeowners who need a repair should contact a licensed local contractor directly, since we do not perform or schedule service.
Property and homeowner data
Property and owner details are drawn from public and county records, and contact details come from skip tracing. What is available differs from county to county: some record lot size, year built and property type, while others leave those fields out. Contact details never replace consent, and do-not-call and telemarketing rules still apply.
You can search by criteria such as home age, recent sales, owner-occupancy, property type and lot size, where county records include them. Combine filters, stack lists to find properties that match several criteria at once and save lists so automated updates keep them current as new records arrive.
Records are only as current and complete as their sources, and county practices vary. Homes change hands, sales take time to be recorded and some fields are missing. Use the data to plan and prioritize, confirm details before quoting or contracting, and update your own records when a homeowner tells you something has changed.
Plan campaigns around property characteristics such as home age, sale history, property type and lot size. Never target or exclude people or neighborhoods based on race, religion, national origin or similar traits. Fair housing, anti-discrimination and consumer protection rules vary by state and city, and following them is every member's responsibility.
Outreach and consent
No. Skip tracing links a property owner's name to phone numbers and email addresses that probably belong to them, but a number on a list does not give you the right to use it. Before calling or texting, confirm the consent you need, check do-not-call registries and follow federal, state and local telemarketing rules, which change over time.
SMS is available on plans that include it. Marketing texts carry strict consent requirements in many places, so confirm consent, honor opt-out requests promptly, screen for do-not-call registrations and meet the telemarketing rules of every state you text into. If you are unsure what applies, ask an attorney who works on marketing compliance.
Local governments often require solicitation permits, limit hours or restrict door-to-door sales, and the rules vary widely. Check local requirements before sending anyone out, respect no-soliciting signs and leave politely when asked. If a visit leads to calls or texts, those still require consent and must respect do-not-call and telemarketing law.
Carefully and without pressure. Homeowners dealing with damage are stressed, and some areas tighten solicitation and contractor rules after a disaster. Check local permit and licensing requirements, follow consent, do-not-call and telemarketing rules, never rush anyone into signing and let the homeowner decide how to handle insurance and repairs.
For homeowners
No. HomeIsSecure never sends technicians, books appointments or performs repairs, and it is not a contractor, home warranty company or insurer. For repairs, hire a licensed, insured local pro, check references and get written estimates. Our guide on hiring a home service contractor covers what to ask before you sign anything.
No. Our guides are general education written in plain English to help you understand your home and talk with contractors. Every house, climate and local code is different. For gas smells, electrical panel issues, roof work or pesticide use, call a licensed professional, and check what permits your city or county requires.
Businesses that use HomeIsSecure may send mail or, where the law allows, call or text homeowners in their service area about services like tune-ups or inspections. They should obtain consent where required, respect do-not-call and telemarketing rules and honor requests to stop. You are never obligated to respond or buy anything.
Leave the house right away, and don’t switch lights or appliances on or off on the way out. From a safe distance, call your gas utility’s emergency line or 911. Don’t try to find the leak yourself. Gas lines and appliances are jobs for licensed professionals, and your utility can tell you when it is safe to go back inside.
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